Deleting your organization

Deleting an organization is reversible for a while, and then permanent. You delete it from the organization’s Settings, in the danger zone at the bottom.

Who can do this

This needs the Owner role.

Only an owner can delete or restore an organization.

Delete an organization

1. Open the organization’s Settings and find Delete organization at the bottom.
2. Type the organization’s exact name to confirm, then choose Delete this organization.
3. The organization becomes inaccessible right away, for everyone, and is scheduled for permanent deletion in 30 days.

Export first

If you might want your data later, take a full data export before you delete. Exporting stays available right up until you delete.

Restore within 30 days

For 30 days after deletion, the organization appears under Recently deleted on your dashboard, showing the days left and a Restore button. Restoring brings it back exactly as it was, with the same address (its slug) and all of its data. Once the 30 days pass, it can no longer be restored.

While an organization is deleted

During the recovery window the organization is fully paused: no one can open it, its scheduled syncs and BI feeds stop, and its collector links stop accepting submissions. Everything resumes if you restore it.

What permanent deletion removes

When the recovery window closes, the organization is permanently deleted: its survey types, records, members, locations, integrations, lab samples, map layers, and stored files are all removed.

Records you had already published to the public layer are the one exception. They are kept, because publishing is permanent (see Permanence), but they are de-identified: your organization’s name is removed from them, so they stand as an anonymous public record.

Related

• Export all your data
• Permanence